Recently I tried to use one of my Chase cards with a low credit limit to purchase an expensive item. My credit limit for the card was $4,000 and I tried to charge $8500. Chase declined the purchase.
Credit Card Customer Support
I called Chase Customer Support but the three digit number on the back of my card has rubbed off. I cannot read it. When I talked to Customer Service, I could not give them the three digit number on the back of my card. Chase must have thought the card number had been stolen and temporarily closed all of my Chase Credit Cards.
Support On Hold
I called in over that weekend and was told I needed to talk to Loss Prevention. Three times I was transferred to Loss Prevention and they never picked up the phone. After twenty minutes or more I just gave up each time.
Chase stopped usage of all four of my Chase cards for four days until my account got straightened out.
I have a total of $35,000 credit available on the four different Chase cards.
This was quite frustrating as I use my Chase cards most often. I am a big fan of the Chase Points system. I have flown a lot using the points I got from using my Chase cards.
This was quite frustrating as I use my Chase cards most often. I am a big fan of the Chase Points system. I have flown a lot using the points I got from using my Chase cards.
Don't Carry only One Bank's Credit Cards
If I had been out of town and only had two Chase cards I would have been out of luck.
This is why I always carry at least two credit cards from different banks.
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